Privacy Policy

Last updated: September 14, 2026

At Modu Pop, we take the protection of your personal information seriously. This Privacy Policy explains what information we may collect when you use our website, how we use it, when it may be shared, and the rights available to you.

1. Information We May Collect

When you use our website or communicate with us, we may collect information such as:

• your first and last name;
• email address;
• telephone number;
• company or organization name;
• city, province and postal code;
• information about your project or quote request;
• dimensions, colours, quantities and preferences you provide;
• photos, plans, drawings or other files you upload;
• information submitted through our contact forms;
• certain technical information about website usage, such as device type, browser, pages visited and similar data.

We aim to collect only the information reasonably necessary to respond to your requests and provide our services.

2. How We Use Your Information

We may use your personal information to:

• respond to questions and inquiries;
• prepare and follow up on quote requests;
• communicate with you regarding a product or project;
• process custom project requests;
• coordinate delivery or installation where applicable;
• improve our website, products and services;
• maintain the security and proper operation of the website;
• comply with legal and administrative obligations.

We do not use personal information for purposes incompatible with those for which it was collected unless permitted by law or with your consent.

3. Cookies and Measurement Technologies

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to function properly.

We may also use analytics, measurement and, where applicable, digital advertising technologies to better understand how visitors use the website, measure the effectiveness of our communications and improve the user experience.

These technologies may collect information such as:

• pages viewed;
• time spent on the website;
• device or browser type;
• IP address or a truncated version of it;
• interactions with certain pages or features.

Where required, non-essential technologies that allow identification, location tracking or profiling will only be enabled after the user has made the appropriate choice.

You may also manage certain cookie settings through your browser.

4. Service Providers

We may share certain information with service providers that help us operate our website and provide our services, including providers involved in:

• website hosting;
• transactional email delivery;
• website analytics;
• security;
• technical storage and data processing.

These service providers are expected to use the information only as required to provide their services to Modu Pop, subject to their applicable legal obligations.

Some technology providers may process or store information outside Quebec or Canada. In those circumstances, the information may be subject to the laws of the jurisdiction where it is processed.

Modu Pop does not sell your personal information.

5. Retention

Information associated with contact requests, quote requests and uploaded files may be retained for up to three (3) years following the last interaction, unless a longer retention period is required for legal, administrative or legitimate business purposes.

At the end of the applicable retention period, the information will be deleted, destroyed or otherwise handled in accordance with applicable requirements.

6. Security

Modu Pop takes reasonable measures to protect personal information against:

• unauthorized access;
• loss;
• misuse;
• disclosure;
• alteration;
• unauthorized destruction.

Access to personal information is limited to individuals who require it to perform their duties.

However, no method of electronic transmission or storage can guarantee absolute security.

7. Uploaded Photos and Files

When you upload photos, drawings, plans or other documents as part of a quote or project request, they are primarily used to understand your project and prepare a response or quotation.

Please avoid including personal information that is not necessary for your request.

8. Children

The Modu Pop website is intended for adults, including parents, guardians, organizational representatives and professional clients.

Modu Pop does not knowingly seek to collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

9. Your Rights

Depending on applicable law, you may have the right to request:

• access to personal information we hold about you;
• correction of inaccurate or incomplete information;
• withdrawal of consent in certain circumstances;
• information regarding how your personal information has been used or disclosed;
• deletion of certain information where permitted by law.

To exercise your rights, please contact:

We may need to verify your identity before processing certain requests.

10. Privacy Complaints

Questions or complaints concerning the protection of personal information may be directed to:

We will review and respond to requests or complaints in accordance with applicable law.

11. Changes to This Policy

Modu Pop may update this Privacy Policy to reflect changes to its practices, website, technologies or legal requirements.

The date of the most recent update will appear at the top of this page.